Services and Support

It’s easy to do business with us. We’ll be there every step of the way, giving you and our policyholders the support and tools you need. This includes:

Good communication

  • When you call us, we’re there for you
  • We take the time to get to know you and our policyholders
  • Underwriters are available to answer your questions
  • Claim representatives are available to answer broker and policyholder questions
  • Loss Control consultants work with you to service our policyholders

Online tools

  • SCORE (submission/pricing for smaller accounts)
  • Review agency statements, loss runs, and client policy documents
  • Check payment status for your clients
  • eRenewal (expedited renewal process)
  • Safety posters, bulletins, OSHA materials and links to safety related websites

Direct Deposit – commissions

Policyholder resources

  • Local staff with extensive knowledge of the workers’ compensation system
  • Experienced loss control consultants available to assist them in providing a safe workplace
  • Industry specific loss control materials, including but not limited to:
    • Bulletins
    • Posters
    • Workplace safety streaming videos, DVD, and VHS
  • Online payroll reporting
  • Online claim reporting
  • Payment options including credit cards and electronic fund transfers