Contact Us

Claims

• To report an injury online use eClaim. Currently available in California, Arizona, Colorado, Texas, Alaska, and Nevada.
• To contact the applicable Claims Office, please refer to our Claims Office list or our Third Party Administrators.
• 24/7 Call Center at 888-336-7569
• General Claims line: 818-990-9860, option 1
• Fax: 818-789-7286
• riclaims@ri-net.com

Policyholder Billing/Payments

800-821-4520 or 818-990-9860, option 2
billing@ri-net.com

Audit

800-662-1485, option 3, or 415-981-3200, option 3
riaudit@ri-net.com

Loss Run Requests

Current and prior policyholders may request loss runs via email at lossrunrequests@ri-net.com. Attach a letter that includes the following:

• Company letterhead
• Company name and policy number(s)
• Signed by an owner or officer of the company

Loss Control

800-662-1485, option 8, or 415-981-3200, option 8
ricalc@ri-net.com

Office Locations

Calabasas, California P.O. Box 4275 Woodland Hills, CA 91365-4275	Serving greater L.A., Orange County, Ventura, Inland Empire Phone: 818-990-9860
San Diego, California P.O. Box 85590, San Diego, CA 92186	Serving the San Diego area Phone: 858-292-7002
San Francisco, California P.O. Box 7878 San Francisco, CA 94120-7878	Serving Northern California and the Western states Phone: 415-981-3200

General Information

For help using this website and other inquiries, please contact our help desk. Call 818-382-1007, Monday to Friday, 8:00 a.m. to 4:00 p.m., or email marketing@ri-net.com.